Terms of Service

These Terms of Service govern your use of the Kowby website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms.

Company Information

Company Name: ZA&LU d.o.o.

Registered Address: Grablovičeva ulica 20a, 1000 Ljubljana, Slovenia

Company Registration Number: 7363672000
VAT Number: SI51195135

Legal Form: Limited Liability Company (d.o.o.)

Managing Directors: Zala Meglič, Luka Božič

Email: info@kowby.com

Registered Office: Ljubljana, Slovenia

Country of Registration: Republic of Slovenia

Eligibility

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

Products & Orders

We make every effort to display accurate product information, descriptions, and pricing. However, minor variations or errors may occur.

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or inventory issues. If an order is canceled after payment, a full refund will be issued.

Pricing & Payments

All prices are displayed in the applicable currency at checkout. Payment must be completed in full before an order is processed.

We use secure third-party payment providers to process transactions. We do not store your full payment details.

Shipping & Delivery

Orders are fulfilled and shipped from our U.S. warehouse. Estimated delivery times are provided for convenience and are not guaranteed.

For full details, please refer to our Shipping Policy.

Returns & Refunds

Our return and refund terms are outlined in our Refund Policy, which forms part of these Terms of Service.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Kowby or its licensors and may not be copied, reproduced, or used without written permission.

Limitation of Liability

To the fullest extent permitted by law, Kowby shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

This does not affect any rights you may have under applicable consumer protection laws.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Slovenia, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page and will take effect immediately upon publication.

Contact

If you have any questions regarding these Terms of Service, please contact us at info@kowby.com